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CANCELLED: Measuring and Evaluating Process Effectiveness
March 29, 2018 @ 1:00 pm - 5:00 pm EDT
Program Overview:
This course is designed to evaluate methods used to measure the effectiveness of a process. This course not only addresses manufacturing/production processes, but also the support processes, including sales, marketing, engineering, purchasing, receiving, and shipping..
Topics Covered:
- How to measure the effectiveness of a process
- Examples of effectiveness metrics
- How to use the data to drive process improvement
Who should attend:
- Quality or Continual Improvement Professionals
- Department Managers
- Executive Team Members
Date/Times: Thursday, March 29, 2018 from 1:00 PM to 5:00 PM
Location: MACNY Headquarters
Cost: $195/MACNY Member; $395/Non-Member; $175.50/Individual Member
Facilitator: Tara McInerney
Tara has provided quality and environmental management training, auditing and implementation services to industries for over fifteen years. She has hands-on experience developing ISO 9001, AS9100, ISO 13485, and ISO/TS 16949 Quality Management Systems (QMS) and ISO 14001 Environmental Management System (EMS). She trains management teams, cross-functional implementation teams, internal audit teams. As a Quality Manager for a national engineering firm, she was directly responsible for the implementation of an ISO 9001QMS, which culminated successful registration of 23 divisions across the country. Since starting her own firm over 11 years ago, she has provided ISO 9001 and ISO 14001 support to over 36 manufacturing and service organizations. Tara’s knowledge and expertise in both Quality and Environmental Management Systems adds value to organization’s by integrating common elements for more efficient, effective systems. She holds a Bachelor of Engineering degree from Manhattan College and is an ASQ-Certified Quality Auditor.